What our customers say
Honest, verified reviews from travellers we've helped. We publish every genuine review - the good and the constructive.
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All reviews (2032)
great teams working
thank you so muchness
Thank you so much, Ahmed! We're delighted to hear that our team has delivered a great experience for you. We're processing your applications and will keep you updated every step of the way. We truly appreciate your trust in us.
great teams working
thank you so muchness
Thank you so much, Ahmed! We're delighted to hear that our team has delivered a great experience for you. Your kind words mean a lot to us, and we're here to support you every step of the way with your visa application. We look forward to assisting you again in the future!
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Excellent Service and Professional Support
I am extremely satisfied with the excellent service provided by InstaGlobal. Their team offered valuable guidance throughout the application process, responded to all my queries promptly, and handled everything in a very professional and timely manner. I truly appreciate their dedication, customer support, and commitment to keeping me informed at every stage. Highly recommended for their outstanding service and customer care. Thank you, InstaGlobal team!
Thank you so much for your kind words, Babusalam! We're delighted that our team could guide you smoothly through your application process and keep you informed every step of the way. Your satisfaction means the world to us, and we're excited to support you further as your visa progresses. We truly appreciate your trust in InstaGlobal!
Result was delayed by 5 days from promised date.
Application submitted on 16 October and promised to be ready the 20th October, or as early of 19th October. However, the dates passed with no communication if it was rejected or not. I then started following up and finally got the visa on 25 October. The person that assisted with my follow up was great and really followed up.
Thank you for your feedback, and we're glad the follow-up support made a difference. We sincerely apologize that your application took longer than our initial timeline and that we didn't proactively communicate during that waiting period—that's on us. Your visa was ultimately delivered, and we appreciate you sticking with us; we're committed to improving our communication and meeting our timelines more consistently going forward.
The best
Response immediately
Thank you so much, Jan! We're thrilled to hear that our quick response made a positive impression. We're committed to keeping you updated every step of the way as we assist with your 14-day eVisa application. We look forward to helping make your travel plans smooth.
Poor customer service and irresponsibility
Very disappointing experience with Insta Global Travel. My daughter’s visa was rejected, yet they kept telling me it was still in progress. Now they are suddenly claiming there is another way to get it approved. Why wasn’t this explained from the beginning? It feels like their priority is taking customers’ money rather than providing honest, transparent service. I would not recommend them based on my experience.
Thank you for sharing your feedback, and we’re truly sorry to hear about your daughter’s visa outcome and the frustration you experienced. We understand how stressful and disappointing this must have been for your family. Visa approval decisions rest solely with the embassy or consulate, and unfortunately neither we nor any travel agency can influence the outcome. Our role is to guide applicants through documentation and submission, and to share status updates as we receive them. That said, we take your concern about communication seriously. If you were told the application was still in process when you needed clearer information, that is something we want to look into and learn from. We would like to understand exactly what happened and make sure our team keeps clients accurately informed at every stage.
Good service quick response no hidden charges
Last year i got my visa 5 times this year also in got my visa they are very responsive
Thank you so much, Jasdeep! We're thrilled to hear you've had such a smooth experience with us across multiple visas. Your loyalty means everything, and we're delighted that our responsive team and transparent approach have served you well. We look forward to assisting you with your next visa needs!
V. Good
Great thanks and i need level up
Thank you so much, Mr Ozan! We're delighted you're happy with your experience. We'd love to help you with your next visa need — please reach out to our team anytime you're ready to upgrade or apply for another destination. We're here to support your travel plans!
It was a great experience
Would recommend it to anyone. Am planning to take my family there soon
Thank you so much, Christine! We're thrilled to hear that your visa application experience with us went smoothly, and we truly appreciate your kind recommendation. We look forward to helping your family with their travel plans soon. Safe travels!
Service
Service was really good just took longer than expected
Thank you so much for the kind words, Jacqueline! We're glad our service met your expectations. We understand that processing timelines can sometimes extend beyond initial estimates, and we appreciate your patience as we worked through your 30-day eVisa application. We're delighted to have supported your travel plans, and we hope your trip is wonderful!
excellent team
thanks so much for the great news
Thank you so much, Tigist! We're thrilled to hear the great news about your visa application, and we truly appreciate your kind words about our team. It's been a pleasure assisting you—we wish you all the best with your upcoming travels!
excellent work
thank you so much good team mate
Thank you so much, Tigist! We're delighted to hear that our team has been helpful with your visa application. Your order is currently being processed, and we'll keep you updated every step of the way. We truly appreciate your trust in us!
excellent work
good team mate thank you so much
Thank you so much, Ahmed! We're delighted to hear that our team has been helpful throughout your visa application process. We're here to support you every step of the way, and we appreciate your kind words. We'll keep you updated as your applications progress.
Was worth it
Insta Global got me my visa on time but you need patience dealing with them. You have to go over each and every detail again with each agent you are passed on to. Extremely hectic but there are few agents that will take time and get you sorted
Thank you for the 5-star review, Lord! We're delighted your visa came through on time. We hear you on the repetition across handoffs—that's valuable feedback, and we're working to streamline how information flows between our agents so you won't need to re-explain everything. We appreciate your patience, and we're grateful a few of our team members could take that extra time to get you sorted. We look forward to helping you again.
Very easy, simple, and fast
Thank you so much, Ahmed! We're delighted to hear that your Saudi Arabia eVisa experience was smooth and fast. Your application is progressing well, and we'll keep you updated every step of the way. We truly appreciate your kind words!
dubai visa
very fasdt, received within 2 days
Thank you so much, Mahmoud! We're delighted you received your result so quickly — that's exactly the kind of efficient service we strive for. We appreciate your trust in us and hope your travel plans go smoothly. Safe travels!
Scammed
I will never recommend anyone to ever apply through this site.
We sincerely regret that your visa application was rejected and understand your disappointment. Please be assured that order **ORD-MUUUHTL0** was submitted to the immigration authorities within the stated timeframe and handled professionally by our team. The decision to approve or reject a visa rests solely with the immigration authorities. As a visa facilitation company, we are unable to influence or overturn their decision. We appreciate your understanding that this outcome was determined by the authorities, despite our team completing the application process from our side.
no Valid
Furthermore, we have remained silent while our work was being handed over to a third party. This is because your organization refuses to address complaints. It appears that you are only interested in collecting payments rather than resolving client issues.
Dear Ahmed, thank you for raising these concerns. We sincerely apologize that you feel unheard, upon checking the applications we found the order associated with this review has been completed already and we have shared the results as well. If there is anything else we can help you with let us know.